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CHINA UNICOM CHOOSES REALNETWORKS' HELIX MOBILE PLATFORM TO LAUNCH AUDIO AND VIDEO STREAMING CONTENT SERVICES IN CHINA

SEATTLE, USA and BEIJING, China, October 20, 2004 — RealNetworks®, Inc. (Nasdaq: RNWK), announced today that China Unicom has selected its Helix™ mobile platform to enable streaming video and audio services for China Unicom’s CDMA mobile customers. With over 100 million subscribers, China Unicom is the world's third largest mobile operator. The company operates both GSM and CDMA networks in 30 provinces, municipalities and autonomous regions in China.

"China Unicom’s choice of RealNetworks' Helix mobile platform is a powerful endorsement of our multi-format, carrier-class technology, as well as our extensive experience helping the world’s largest carriers deploy digital media," said Dan Sheeran, SVP, International, RealNetworks, Inc.

"By partnering with RealNetworks, we will be able to deliver streaming media content directly to China’s quickly growing base of mobile customers," said Mr. Wang Ying Pei, General Manager of Value Added Service Department, China Unicom. "Through launching streaming multimedia content services we will continue to enhance the experience of China Unicom mobile customers, while also becoming China’s market leader in mobile data delivery."

RealNetworks’ Helix mobile platform can uniquely address the reach and technical complexity of the world’s many different GSM and CDMA operators. An end-to-end mobile media solution, the Helix mobile platform is comprised of the following mobile products: Helix Universal Server - mobile, Helix Universal Gateway - mobile, Helix Mobile Producer (Standard and Professional versions), the Helix Service Delivery Suite, and the RealPlayer® mobile. RealNetworks’ mobile solution supports every major mobile format including the 3GPP and 3GPP2 standards, H.263, QcCELP, Narrow- and Wide-band AMR and MPEG-4, as well as RealAudio® and RealVideo®. In addition, the platform supports both 2.5G and 3G networks, including GPRS, EDGE, CDMA2000 and W-CDMA.

The RealPlayer mobile is available on millions of handsets worldwide and distribution continues to grow through relationships with world’s leading handset manufacturers. For more information please visit: http://www.realnetworks.com/mobile.

For More Information Contact:
Lisa Strong, RealNetworks, (206) 892-6585, lstrong@real.com

ABOUT REALNETWORKS
RealNetworks, Inc. is the leading creator of digital media services and software including the award-winning Rhapsody® Internet jukebox service and RealPlayer 10, the first product to integrate finding, organizing, buying, playing and managing digital audio and video in a single product. Consumers can access and experience audio/video programming and download RealNetworks' consumer software at http://www.real.com. Broadcasters, network operators, media companies and enterprises use RealNetworks' products and services to create and deliver digital media to PCs, mobile phones and consumer electronics devices. RealNetworks' corporate information is located at http://www.realnetworks.com.

RealNetworks, RealAudio, RealVideo and Helix are trademarks or registered trademarks of RealNetworks, Inc. All other companies, products, trademarks or registered trademarks are the property of their respective owners.

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