RealOne Player for Macintosh OS X allows you to play streaming audio, video and multimedia. RealOne Player for Macintosh contains a limited set of features compared to RealPlayer for Windows. The Macintosh OSX is a beta product from RealNetworks and aside from the specific descriptions of features below otherwise contains functions that are more fully described in our Privacy Policy.

AutoUpdate
RealOne Player for Mac, using AutoUpdate, automatically communicates with RealNetworks servers on the Internet to check for updates to RealNetworks software and RealNetworks partner software, such as bug fixes, patches, enhanced functions, missing plug-ins and new versions. When contacting RealNetworks servers, AutoUpdate sends information about your installed RealNetworks products and components to determine upgrade availability. AutoUpdate also has the capability to run independently of RealOne Player for Mac to perform background update checks. RealNetworks may download updates during the background checks, when RealOne Player automatically communicates with RealNetworks servers, when you manually check for updates, or when RealOne Player detects a file it does not support. To manually check if an update is available or turn off background update checks, follow these steps: On the RealOne Player menu, choose Preferences and AutoUpdate to view installed components and adjust settings. However, as we describe above, certain updates to RealOne Player functionality will happen automatically and without advance notification.

Cookies in RealOne Player for Mac and Real Services
RealOne Player for Mac and Real services both employ the use of browser cookies and RealOne Player cookies.

You may disable the transmission of RealOne Player cookies from your computer to RealNetworks in RealOne Player for Mac by selecting "RealOne Player menu…Preferences…Internet Settings…Enable Cookies". Please note that RealOne Player for Mac automatically sets RealOne Player for Mac cookies. These cookies are enabled by default and cannot be turned off, however no cookie data will be transmitted from the user's machine to RealNetworks

You may disable browser cookies in RealOne Player by selecting by adjusting the privacy settings in your Internet browser.

Media Type Helper
The Media Type Helper ensures the system is configured for correct operation of the RealOne Player for Mac with Multi-Purpose Internet Mail Extensions ("MIME") types, file extensions, Internet protocols and other media types. If a media type has been assigned a different action by a different application, Media Type Helper may override the association and substitute its own association consistent with RealNetworks policies regarding Ask-Tell-Help.

Media Type Helper notifies you that an application has overridden your default settings only when your RealOne Player for Mac is currently open and running. You have the option of selecting the "More Info" button in order to learn more. If you select "More Info", information on the file type (e.g., .MP3) and overriding application is sent to RealNetworks The purpose of sending this information is to display a web page to inform you about the file type and overriding application.

Electronic Registration
During electronic registration at real.com, you are required to send information about your location, e-mail address and connection speed in order to download RealOne Player for Mac. This information is sent with relevant system and player version information. The e-mail address is used to send updates and special offers via e-mail from RealNetworks, unless you opt-out of such e-mail at the time of registration or at a later date. All other information is used for aggregate statistical analysis and to provide content that may be of interest to you.

RealOne Player for Macintosh Communications with Streaming Media Servers
Like previous versions of RealOne Player, RealOne Player for Mac must communicate with streaming media servers in order to receive the content sent from the servers. Those servers are typically owned and operated by third-party content providers, but these servers might also reside at RealNetworks if we are providing hosting services for a content provider, or are providing content ourselves. This section describes the information transmitted in those communications.

RealNetworks Use of GUIDS in RealOne Player for Mac
The RealOne Player for Mac has unique GUIDs turned off in its default setting

How to Change the Transmission of the RealOne Player for Mac GUID
To change the transmission of GUIDs, select "RealOne Player menu…Preferences…Internet Settings…Send RealOne Player GUID to RealServers" to enable or disable this feature.

Playing content
When ever you play a streaming media clip, RealOne Player must send certain anonymous information to content broadcasters so that they can send the clip data stream to your computer. This data includes your connection speed, player version, language preference, Zip Code and country.

Connection Quality Information
By default, RealOne Player for Mac sends anonymous connection quality data to broadcast servers to indicate the quality and bandwidth of the stream that you received while playing a clip. This helps the content provider understand the quality of the streaming media service that they are providing to you. Selecting "RealOne Player menu…Preferences…Internet Settings…Send connection-quality data to RealServers" can disable this feature.

Real Services for RealOne Player Mac
RealOne Player for Mac supports Mac-compatible Real services, specifically Real Home, Search, and Radio. Also supported is authentication for Real premium content and services. For privacy information related to Real Services and premium content authentication, please refer to the RealPlayer (Windows) section listed in the privacy index above.