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REFERRING URLS — REALNETWORKS COLLECTION AND USAGE OF WEB PAGE REFERRALS

What is a referer?
A "referer" is the information passed along by a web browser that references the Web URL you linked from to visit our web sites. It is automatically collected by our Web servers. This information is collected and used by RealNetworks to understand the web sites referring traffic to our download and order pages and to present appropriate content to our potential customers. Referer information is tabulated by RealNetworks on an aggregated basis to identify general trends and traffic patterns.

From time to time, RealNetworks may enter into agreements with content partners that require RealNetworks to count the number of product downloads and/or product sales stemming from a referral from a content partner site. This information is collected, used and aggregated by RealNetworks to fulfill the reporting requirements of those agreements. This information may also be combined with the referer information described above and tabulated on an aggregated basis to identify general trends and traffic patterns. At the time of product download and/or purchase, information you provide to RealNetworks, including personal information and referring URL's, is collected in our web server logs and customer database and is kept strictly confidential and not shared with third parties.

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