Contact Us

Looking for Customer Support?

Our customer support page for RealTimes, Listen, GameHouse, SuperPass, or any other RealNetworks product can be found HERE.

Customer support cannot be reached by calling any of the office locations below. Our customer support page will provide you with assistance for any customer service, billing or technical issues you may have.

 

Believe your copyright has been infringed and want to file a DMCA take-down notice?

Please refer to our Terms of Service for instructions and contact information related to DMCA take-down requests.
 

Looking to report abusive content that violates our Terms of Service?

Please send an email to us at reportabuse@realnetworks.com and include a link to the objectionable content as well as a description of the problem.

 


United States

Seattle, WA

CORPORATE HEADQUARTERS

RealNetworks, Inc.
Street Address:
1501 1st Avenue S.
Suite 600
Seattle, WA 98134
Mailing Address:
PO Box 91123
Seattle, WA 98111-9223

Phone: 1-206-674-2700
Fax: 1-206-674-2696

Reston, VA

RealNetworks, Inc.
11600 Sunrise Valley Drive, Suite 200
Reston, VA 20191

Phone: 1-703-437-4422
Fax: 1-703-437-6515

New York, NY

RealNetworks, Inc.
462 7th Avenue, 3rd Floor
New York, NY 10018

Phone: 1-212-391-6668
Fax: 1-212-391-9566

Europe

UK

EUROPEAN HEADQUARTERS

RealNetworks Ltd
233 High Holborn
London, England, WC1V 7DN

Phone: +44 (0) 20 7618 4000
Fax: +44 (0) 20 7404 8470

Luxembourg

RealNetworks International S.a.r.l.
Aerogolf Business Center
Complexe B, Building C-2
Route de Treves
L-2632 Findel
Luxembourg

Phone: +352 24 527285
Fax: +352 27 848712

Austria

RealNetworks GmbH
Sonystrasse 18
A-5081 Anif
Salzburg, Austria

Phone: +43 6246 77007 1700
Fax: +43 6246 77007 1719

Portugal

RealNetworks
Av. D. João II, lt 1.02.2.2A, 1ºDto
1990-091 Lisboa                        
Portugal

Phone: +351 218 937 010
Fax: +351 218 937 019

Asia Pacific

Australia

RealNetworks Australia Pty Ltd 
Suite 310, Level 3
60 city road, Southbank
VIC 3006, Australia

Phone: +61 3 9939 4730
Email:
  SaaS Products - saas@realnetworks.com  

China

RealNetworks, Inc.
Room 2201, 22nd Floor, Tower B
Ping An International Financial Center
No.3 Xinyuan Road
Chaoyang District
Beijing, China
100027

Phone: +86 10 5954 2700
Fax: +86 10 8565 6477
Email:
  SaaS Products - saas@realnetworks.com  

India

RealNetworks India Pvt. Ltd.
UGF
Tower-A
Building No. 8
DLF Cyber City Phase-II
Gurgaon 12202, India

Phone: +91 124 4558 100
Fax: +91 124 4558 104
Email:
  SaaS Products - saas@realnetworks.com  

Indonesia

PT RealNetworks Indonesia
Menara Global 20th floor, Suite A
Jl.Jend.Gatot Subroto kav.27
Jakarta Selatan 12950

Phone: +62 21 2951 7007
Fax: +62 21 2951 7006
Email:
  SaaS Products - saas@realnetworks.com  

Japan

RealNetworks KK
Shinjuku Eastside Square 3F
6-27-30 Shinjuku, Shinjuku-ku
Tokyo 160-0022 Japan

Phone: +81 3 6233 1301
Fax: +81 3 5285 6500
Email:
  SaaS Products - saas@realnetworks.com
Web Site: http://www.jp.realnetworks.com  

Korea

RealNetworks Asia Pacific Co., Ltd.
NPS Building, 14 & 17th Floor
Chungjeong-ro 3-ga
Seodaemun-gu
Seoul 120-709, Korea

Phone: +82 2 2014 5114
Fax: +82 2 2014 5017
Email:
  SaaS Products - saas@realnetworks.com  

Philippines

RealNetworks Asia Pacific Philippines
Unit 901
Picadilly Star Building
4th Avenue
Corner 27th St.
Fort Bonifacio Global City
Taguig City, Metro Manila, Philippines

Phone: +63 2 856 3967
Fax: +63 2 856 7032
Email:
  SaaS Products - saas@realnetworks.com