Whether you're new to digital media, an experienced producer, a seasoned network administrator or simply wanting to keep up with new innovations in streaming media, RealNetworks has courses for you. We provide expert, dedicated technical training to help you build your knowledge and strategically implement multimedia streaming systems for
e-commerce, broadcast, enterprise, education.
Please email training@real.com for more information, availability and scheduling.
Standard Training
All training courses are taught using RealSystem architecture based on the Helix™ platform, the latest breakthrough in streaming media technology. Courses are instructor-led using discussion, real world examples, step-by-step product installation, hands-on exercises in creating and authoring to facilitate a thorough understanding of streaming implementations.
Courses Currently Available:
Content Creation with RealProducer®
Content Creation with Helix Mobile Producer
Helix Server Administration
Helix Mobile Server Administration
Global Custom Onsite Training
Do you have several employees who need training? It may be more cost effective to have us come to you. All currently offered Real Training courses are also available to be taught onsite at your corporate location. We can customize the courses to fit your specific needs and busy schedule.
Helix™ Server Administration
This course will instruct students how to deploy the Helix Server from Real. Students will learn how to install, configure, maintain, and architect Helix Server.
Upon completion of this course, students will be able to:
- Define the new features in Helix Server
- List the key features in Helix Server
- Describe the retired features in Helix Server
- Understand upgrade issues
- Understand some installation issues
- Install Helix Server on a supported Windows, UNIX or Linux platform
- Start and stop Helix Server
- Use the Helix Administration GUI tool
- Customize ports used by Helix Server, using the Helix Administrator and the Helix Server configuration file
- Specify IP addresses reserved for Helix Server
- Configure Helix Server for delivery via http, including defining MIME types available
- Add a mount point to define storage locations of on-demand media, using local and network storage
- Access media from the Helix Server
- Define the commonly available data types delivered by Helix Server
- Send a live broadcast from a Helix Mobile Producer to the Helix Server
- Understand different Helix broadcast methods
- Understand how the Helix Server manages Quick Time and RTP encoding
- Understand how the Helix Server manages live broadcasts from Windows Media encoder
- Use the basic features of SLTA
- Archive live broadcasts
- Understand the differences between unicast and multicast
- Configure Back-Channel and Scalable multicasting features of the Helix Server
- Configure Multicast on-demand content, including Windows Media
- Understand basic splitting concepts and considerations
- Set up a transmitter and receiver
- Link to splitting content
- Understand server redundancy
- Understand content caching
- Set up multiple servers
- Set up content caching publishers and subscribers
- Understand the relationship between the Helix Server and the Helix Proxy
- Control caching of content in Helix Server or Helix Proxy’s media cache
- View the Source Information for a clip
- Control access to the Source Information for clips stored on your Helix Server
- Understand the access and error logs, their structure, and the data they provide
- Use the Server Monitor to observe real-time traffic on your Helix Server
- Control the data captured into the log files
- Create customized log files
- Understand Firewall issues and solutions
- Limit the bandwidth consumption of the Helix Server
- Create Access Control Rules to allow or prevent clients, encoders, and other tools access to the Helix Server
- Administer user names and passwords for authentication of software making requests of the Helix Server
Content Creation with RealProducer®
This course introduces students to digital media content encoding, authoring and related issues. Students will learn how to create content as well as present their already existing assets in a new dynamic, interactive way. Students will also learn how to encode media using the next generation product RealProducer.
Upon completion of this course, students will be able to:
- Define the new features in RealProducer
- List the key features in RealProducer
- Describe the retired features in RealProducer
- Understand basic streaming concepts
- Understand streaming media components and processes
- Know commonly used protocols, media file types, and codecs
- Install RealProducer
- Create a new job file
- Encode a RealMedia file
- Use Log Viewer
- Choose and edit audiences
- Adjust encoding settings to improve quality
- Understand broadcast basics
- Run a live broadcast using different methods
- Configure Low Live Latency on RealProducer
- Create and edit Server templates
- Access media from the Helix Server
- Identify the three-pane environment of RealPlayer
- Customize RealPlayer preferences
- View the source code for media delivered from the Helix Server
- RealPlayer transport protocols
- Define a metafile
- Create a Play list in a Ram file
- Create a Ram file to synchronize media with contextual information
- Create a Ram file to set the playback size of media and HTML
- Link to content using ramgen
- Embed HTML URLs into existing RealMedia files
- Target the embedded URLs to specific RealPlayer Panes
- Update Title, Author, Copyright information in existing RealMedia Files
Helix™ Mobile Server Administration
This course will instruct students how to deploy the Helix Server from Real. Students will learn how to install, configure, maintain, and architect Helix Server.
Upon completion of this course, students will be able to:
- Define the new features in Helix Mobile Server
- List the key features in Helix Mobile Server
- Describe the retired features in Helix Mobile Server
- Understand upgrade issues
- Understand some installation issues
- Install Helix Mobile Server on a supported Windows, UNIX or Linux platform
- Start and stop Helix Mobile Server
- Use the Helix Administration GUI tool
- Customize ports used by Helix Mobile Server, using the Helix Administrator and the Helix Mobile Server configuration file
- Specify IP addresses reserved for Helix Mobile Server
- Configure Helix Mobile Server for delivery via http, including defining MIME types available
- Add a mount point to define storage locations of on-demand media, using local and network storage
- Access media from the Helix Server
- Define the commonly available data types delivered by Helix Server
- Send a live broadcast from Helix Mobile Producer to the Helix Server
- Understand different Helix broadcast methods
- Understand how the Helix Server manages Quick Time and RTP encoding
- Understand how the Helix Server manages live broadcasts from Windows Media encoder
- Use the basic features of SLTA
- Archive live broadcasts
- Understand the differences between unicast and multicast
- Configure back-channel and scalable multicasting features
- Configure Multicast on-demand content, including Windows Media
- Understand basic splitting concepts and considerations
- Set up a transmitter and receiver
- Link to splitting content
- Understand server redundancy
- Understand content caching
- Set up multiple servers
- Set up content caching publishers and subscribers
- Understand the relationship between the Helix Mobile Server and the Helix Mobile Gateway
- Control caching of content in Helix Mobile Server or Helix Mobile Gateway’s media cache
- View the Source Information for a clip
- Control access to the Source Information for clips stored on your Helix Mobile Server
- Understand the access and error logs, their structure, and the data they provide
- Use the Server Monitor to observe real-time traffic on your Helix Server
- Control the data captured into the log files
- Create customized log files
- Understand Firewall issues and solutions
- Limit the bandwidth consumption of the Helix Mobile Server
- Create Access Control Rules to allow or prevent clients, encoders, and other tools access to the Helix Mobile Server
- Administer user names and passwords for authentication of software making requests of the Helix Mobile Server
- Understand the rate control feature of Helix Mobile Server
- Know how RFC 3448 TFRC (TCP Friendly Rate Control) algorithm works in rate control
- Know BCC (Binomial Congestion Control) algorithm works in rate control
- Know what methodologies can be used in rate control testing
Content Creation with Helix Mobile Producer
This course introduces students to digital media content encoding, authoring and related issues for mobile. Students will learn how to create content as well as present their already existing assets in a new dynamic, interactive way. Students will also learn how to encode media using the newly released next generation product Helix Mobile Producer.
Upon completion of this course, students will be able to:
- Learn new and key features in Helix Mobile Producer
- Know what functionalities are unsupported in Helix Mobile Producer
- Understand two different versions of Helix Mobile Producer and their differences
- Understand installation requirements and procedures
- Know some 1G, 2G, 2.5G, and 3G mobile technologies and acronyms
- Understand streaming media components and processes
- Know some commonly used streaming related protocols, file formats and codecs for mobile
- Install Helix Mobile Producer
- Encode on-demand (pre-recorded) media files in RealMedia or 3GPP or 3GPP2 format designed for Mobile
- Create a new job file
- Choose and edit audiences
- Adjust encoding settings to improve quality
- Create live streams in RealMedia or 3GPP or 3GPP2 format designed for Mobile with Helix Mobile Producer
- Deliver RealMedia and 3GPP live streams with Helix Mobile Server
- Access media from the Helix Server
- Define common communication ports used by Media Players and Helix Server
- Define common protocols used by Media Players and Helix Server
- Know different types of media players for mobile
- Customize RealPlayer - Mobile settings
- Understand the key features of RealPlayer-Mobile
- Define a metafile
- Create a Play list in a Ram file
- Link to content using Ramgen or SDPgen