Products & Services

Real's Rich Communication Service is an IP-based messaging solution that allows fixed, mobile, and integrated operators to deploy enhanced, cost-effective messaging services that subscribers can use seamlessly across their communication devices.

With Rich Communication Service, users can read, send, and reply to any message on any device. From their fixed phones, 3G mobile phones, video phones, PCs, netbooks, e-book readers, TV, and other emerging IP enabled devices, users can hold messaging conversations whenever and wherever they want. Rich Communication Service supports all two-way message types including SMS, MMS, video messages, voice mail, and email via one or more devices.

In addition, Rich Communication Service offers users the convenience of a single identity and a single bill, as well as message management and self-care services like Central Message Storage and Address Book Integration.

• Single identity across multiple devices – one number for all messaging services

• Support all message types across multiple devices

• Messages stored in RCS Cloud

• Search, read and reply to messages from any device or from the web

• Address book integration across all devices

• New message notifications to IP-enabled devices

• Group messaging

• Real-time push for favorite contacts and social networking relationships

• Operator/service provider branded text-only line

• Provides a common messaging user-experience across mobile phones, fixed phones, personal computers, emerging IP enabled devices and television

• Increases customer loyalty through broadening of operator-branded messaging experience on multiple devices

• Eliminates end user frustration caused by messaging service silos

• Enables operators to act as a bridge between traditional SMS/MMS messaging and messaging with IP-enabled devices

• Reduces operator costs compared to competing systems

• Offers flexible, modular configurations to meet different deployment capacity requirements

• Supports emerging IP-enabled devices

• Scalable system managed through one centralized operations, administration, maintenance and provisioning facility

• Delivers friendly web-browser tools and standard interfaces for provisioning, network management and fault management

• Supports new and innovative applications, maximizing operator messaging revenue potential