THREE KEYS TO SUCCESS
While our competitors attempt to differentiate themselves solely on the merits of their networks, RBN takes a more holistic approach. Our operations team focuses on the three most important areas for superior webcasting: Innovative technology, high-touch customer service and highest quality network operations.

OUR TECHNOLOGY
Turnkey Solutions
It’s easy to get started with RBN. We can quickly integrate with your existing programs to get you streaming right away. Simply upload your on-demand content via FTP and RBN will do the rest. By eliminating the technical complexity of digital media delivery, we enable you to focus on your core competencies and strategic priorities.

Multi-Format Delivery
RBN broadcasts in every major media format including Windows Media, Real Media, QuickTime, Flash Video, MP3, 3GPP (to mobile devices) and more ensuring your content can be viewed by the widest possible audience anywhere in the world.

Detailed Statistic Reporting
As an RBN customer, you will receive password-secured web access to detailed statistics on your streaming and downloaded content, including full usage reports showing the number of accesses, unique users, time, duration and even location. You can even see data on current connections while your stream is playing.

Scalability
RBN has the ability to scale from small to very large audiences with minimal upfront capital investment on your part. Our Network Operations Center is able to receive your live or on-demand content via a variety of transport devices (satellite, frame relay, ISDN, FTP, etc.) and then route it into our global distributed network.

Quality
RBN delivers the best quality media through our 100% digital Network Operations Center (NOC) staffed by broadcasting professionals 24x7x365. We deliver your content over a fail-safe distributed network, ensuring the highest possible quality.

OUR PEOPLE
Experience
We pioneered the media delivery industry in 1997. RBN is the proven delivery network of choice for some of the world’s most active broadcasters and content owners. RBN provides services for media companies, corporations and other organizations, and is the largest live online webcaster, with more than 5,000 discrete events each month.

Expertise
Unlike other CDNs, RBN is 100% focused on digital media delivery. As RealNetworks’ own CDN, we have a long history of being first to market with the latest digital media technology and product innovations. The advantage for our customers is a competitive edge in the digital media marketplace that other CDNs can’t offer.

Dedicated Technical Account Managers
As an RBN customer, you’ll be assigned a dedicated technical account service manager so you always have someone to call if you have questions regarding our services. Your account manager handles the coordination of all events, provides education and weekly communications with your webcasting team and conducts periodic status reviews.

Support
We also provide fully staffed 24x7x365 emergency support through our Network Operations Center (NOC). We recognize the benefits of building a great working relationship and communicating with you to develop the right streaming program to meet your goals.

OUR NETWORK
All Digital Network Operations Center
The all-digital Network Operations Center, located in Seattle, Washington, specializes in media signal acquisition, real-time encoding and broadcast event scheduling and management. It is staffed 24x7 by radio and television professionals with decades of experience. All systems in the NOC are N+1 redundant.

Best-Practices Architecture
RBN is strategically deployed at multiple network points with world-class redundancy features to ensure superior quality of service to customers

CONTACT A REAL SALES REPRESENTATIVE

			Fill out our form online or call 1-800-444-8011. See a list of worldwide offices and resellers.

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RBN Services

Media Broadcast Solutions