Contact Us

Looking for Customer Support?

Our customer support page for RealTimes, GameHouse, SuperPass, or any other RealNetworks product can be found HERE.

Customer support cannot be reached by calling any of the office locations below. Our customer support page will provide you with assistance for any customer service, billing or technical issues you may have.

 

Believe your copyright has been infringed and want to file a DMCA take-down notice?

Please refer to our Terms of Service for instructions and contact information related to DMCA take-down requests.
 

Looking to report abusive content that violates our Terms of Service?

Please send an email to us at reportabuse@realnetworks.com and include a link to the objectionable content as well as a description of the problem.

 


North America

United States - West Coast

CORPORATE HEADQUARTERS

RealNetworks, Inc.
Street Address:
1501 1st Avenue S.
Suite 600
Seattle, WA 98134
Mailing Address:
PO Box 91123
Seattle, WA 98111-9223

Phone: 1-206-674-2700
Fax: 1-206-674-2696
Email: SaaS Products

United States - East Coast

RealNetworks, Inc.
470 7th Avenue, 11th Floor
New York, NY 10018

Phone: 1-212-391-6668
Fax: 1-212-391-9566

Asia Pacific

Australia

RealNetworks Australia Pty Ltd 
Suite 310, Level 3
60 city road, Southbank
VIC 3006, Australia

Phone: +61 3 9939 4730

China

RealNetworks, Inc.
2116, Tower A, Pacific Century Place
2A Gong Ti Bei Lu, Chaoyang District
Beijing, 100027, PRC

Phone: +86 10 5954 2700
Fax: +86 10 8565 6477

Web Site: http://realnetworks.com.cn/

India

RealNetworks India Pvt. Ltd.
Unit No – 110, First Floor,
BPTP Park Centra,
Village – Shilokhera, Sector -30,
Gurgaon – 122002,
India

Phone: +91 0124 6623800
Fax: +91 0124 6623826

Indonesia

PT RealNetworks Indonesia
Menara Global 20th floor, Suite A
Jl.Jend.Gatot Subroto kav.27
Jakarta Selatan 12950

Phone: +62 21 2951 7007
Fax: +62 21 2951 7006

Japan

RealNetworks KK
Humax Ebisu Building 8F
1-1-1 Ebisu-Minami, Shibuya-ku
Tokyo 150-0022 Japan

Web Site: http://www.jp.realnetworks.com 

Philippines

RealNetworks Asia Pacific Philippines
Unit 901
Picadilly Star Building
4th Avenue
Corner 27th St.
Fort Bonifacio Global City
Taguig City, Metro Manila, Philippines

Phone: +63 2 856 3967
Fax: +63 2 856 7032

South Korea

RealNetworks Asia Pacific Co., Ltd.
14th Floor, K1 REIT Building, 463
Chungjeong-ro 3-ga
Seodaemun-gu
Seoul, 120-709
Korea

Phone: +82 2 2014 5114
Fax: +82 2 2014 5017

Europe

Austria

RealNetworks GmbH
Sonystrasse 18
A-5081 Anif
Salzburg, Austria

Phone: +43 6246 77007 1700
Fax: +43 6246 77007 1719

Croatia

RealNetworks, d.o.o.
Ulica Florijana Andrašeca 18a
Zagreb 10000
Croatia

Phone: +385 1 496 1180

Portugal

RealNetworks, GmbH
Av. D. João II, n. 16, 1ºDto
1990-091 Lisboa
Portugal

Phone: +351 218 937 010
Fax: +351 218 937 019

Latin America

Brazil

RealNetworks Latin America
Rua Samuel Morse, 74, sala 183,
Cidade Monções, São Paulo, SP,
Brazil. 04576-060